National Call Center
STA Travel Store Location:
Everywhere
USA, AZ
USA, AZ
Phone: 1.800.509.6404
I was trying to submit my info for the Australia vacation and I wondering if anything is supposed to happen after you hit submit because whenever I submitted it, the screen stayed the same as if I hadn’t done so yet. Has that happened to anyone or is it supposed to go to a different screen or say something like, “Thanks for your submission.” Then, I was looking through the submissions to see if my picture and story would be on the site but I didn’t see it. Just wondering…
Jennifer
I will send an email out and double check for you….please send me your email address and name you submitted it under and I will do some ricon for you =)
klucchesi@statravel.com
Hi Jennifer!
Sorry about this inconvenience! Unfortunately, I don’t see your entry. If you could please try again and leave me a message when you’ve submitted your picture and story, I can check again. If for some reason we’re having technical difficulties again, I can post it for you.
Thanks!
Thanks guys. I just tried submitting it again. I sent an email to OZpert to check it or submit it for me just in case it didn’t submit again. There might be something wrong with my computer. Thanks again!
No problem Jennifer,
Looks like the issue is the photo! It needs to be under 1 MB, so if you could just make it smaller, your submission should go through. Sorry about the confusion! Let me know if you have any more issues!
Phone: 1.800.509.6404
